Unscripted Terms & Conditions

Unscripted Terms & Conditions

Last Updated: May.2026

 GENERAL TERMS AND CONDITIONS (AGB)

1. Scope, Parties, and Incorporation

These General Terms and Conditions ("Terms") govern the use of the (Un)scripted mobile application (the "App"), which is owned and operated by Chameleonne GmbH, Knesebeckstraße 30, 10623 Berlin, Germany, registered in the commercial register of the local court (Amtsgericht) of Charlottenburg under HRB 249025 B ("we", "us", "our").

By registering an account and actively checking the box to accept these Terms during the signup process, you ("User", "you") enter into a legally binding contract with us based on these Terms. If you do not agree to these Terms, you are not authorized to create an account or use the App.

2. Eligibility and Account Creation
  • Age Requirement: You must be at least 16 years old to create an account and use the App. If you are under 16, use of the App is strictly prohibited.

  • Registration: Account creation requires authentication via third-party providers (Apple ID or Google Account). We do not store or process your third-party passwords. Your credentials remain securely with the respective provider.

  • Account Responsibility: You are required to provide accurate, non-infringing information (such as your username). You are solely responsible for maintaining the confidentiality of your login status and for all activities that occur under your account.

3. Scope of Services
  • Scope of Services and Core Functionality The subject matter of this contract is the provision of a personalized fashion, aesthetic discovery, and style-matching platform. The primary contractual obligation of Unscripted is to generate an individualized style profile ("Style DNA") for the User based on their interactions, uploaded outfits, and preferences, and to utilize this profile to match and recommend relevant fashion brands, products, and campaigns. The User explicitly acknowledges that the provision of the service is technically impossible without this automated personalization and profiling, and that these elements constitute the core, non-severable components of the primary service owed under this contract.

  • Financing Model and Campaign Performance Metrics The use of the application is entirely free of charge for the consumer. The platform is financed by cooperating fashion brands that pay a fee to host curated campaigns and catalog directories within the app. To measure the operational performance of these campaigns and maintain the economic viability of the platform, Unscripted records user interaction data (such as clicks and impressions) on brand-related content. This data is processed internally and exclusively converted into fully anonymized and aggregated performance metrics before being reported to our brand partners. At no point do brand partners receive raw user records, individual profiles, or personal identifiers; any technical capability to trace these metrics back to an identifiable individual is permanently and entirely excluded.

  • 3 Term and Termination This user contract is entered into for an indefinite period. The User may terminate this contractual agreement at any time, immediately and without providing reasons, by utilizing the "Delete Account" function natively located within the application settings. Upon account deletion, all personal data associated with the User will be immediately and permanently deleted or irreversibly anonymized from our production databases, unless statutory data retention obligations apply.

4. User-Generated Content and Licensing
  • Ownership: You retain full ownership of all photos, text, and other materials you upload to the App ("User Content").

  • User Warranties: You represent and warrant that you own or have obtained all necessary licenses, rights, and consents to publish the User Content, and that your content does not infringe upon any third-party intellectual property rights, privacy rights, or violate applicable laws or our Community Guidelines.

  • Grant of License: For the sole purpose of operating, provisioning, and optimizing the App’s services, you grant Chameleonne GmbH a non-exclusive, royalty-free, worldwide, sub-licensable, and transferable license to store, host, display, reproduce, modify, and process your User Content. This explicitly includes the right to transmit your photos to our automated AI analysis tools as described in Section 5.

  • Data Protection: We do not sell your personal photos or content to third parties. Upon the deletion of your account, your User Content will be deleted or irreversibly anonymized within the timeframes set out in our Privacy Policy, unless legal retention obligations apply.

5. Automated AI Style Analysis and Content Moderation
  • Core Functionality Processing: To provide you with your digital style map and aesthetic tags, the App transmits uploaded photos to our third-party AI service provider, OpenAI, LLC, based in the United States. OpenAI processes the images to extract style attributes and return descriptive metadata to your profile. By uploading images to the App, you direct this processing as a core component of the contractual services.

  • Automated Content Screening: To protect the community, every uploaded photo is programmatically screened prior to publication via OpenAI’s content moderation API to detect and block illegal content, nudity, hate speech, violence, or severe harassment.

  • Data Safeguards: International data transfers to OpenAI are secured through standard data protection clauses and strict contractual agreements guaranteeing that uploaded user images are utilized solely for real-time analysis and are not used by the provider to train underlying models. For details, please consult our Privacy Policy.

6. Sponsored Threads and Brand Rewards
  • Eligibility Criteria: Participating brand partners may sponsor specific community threads within the App. If a User uploads an outfit photo to an explicitly marked sponsored thread, and the App's third-party automated system successfully processes the image and generates AI style tags ("Eligible Post"), the User becomes eligible to receive a single promotional reward or discount coupon ("Coupon") provided by the sponsoring brand, subject to maximum campaign stocks.

  • Technical Execution & In-App Delivery: Upon successful verification of an Eligible Post, the Coupon code and a link to the brand's target website will be delivered to the User natively via an automated in-app system notification. The User explicitly acknowledges that this native notification is an inherent functional component of the interactive thread interface and serves the sole purpose of contractual execution

  • Disclaimer of Mandatory Issuance (Technical Availability):Disclaimer of Mandatory Issuance (Technical Availability): Hitting the criteria for an Eligible Post merely creates an opportunity to receive a Coupon; it does not guarantee that a Coupon will be successfully issued or received 100% of the time. Subject to the liability provisions in Section 12, Chameleonne GmbH does not warrant or guarantee an uninterrupted, real-time, or error-free automated distribution process. Due to inherent technical limitations, API data transmission latencies, algorithmic tagging delays, backend server malfunctions, or sudden exhaustion of a brand's localized campaign inventory pool, a Coupon may fail to generate or distribute. The User acknowledges and agrees that they have no legal claim, enforceable right, or actionable entitlement to the delivery, issuance, or subsequent replacement of any Coupon.

  • Third-Party Relationship & Exclusion of Liability: Any Coupon distributed via a sponsored thread is issued, backed, and honored exclusively by the respective third-party brand partner. Redemption of the Coupon establishes a direct contractual relationship solely between the User and the brand partner, governed entirely by the brand's independent terms of service, expiration rules, and product exclusions.

  • Fulfillment & Functionality Risk: Subject to the liability provisions set out in Section 12, Chameleonne GmbH assumes no responsibility or warranty for the brand partner's ultimate fulfillment of the promotion. We are not responsible or legally liable if a brand partner refuses to honor a distributed Coupon, modifies its redemption parameters retroactively, files for insolvency, provides non-functional hyperlinks, or if the individual code fails to work on the brand’s e-commerce store due to external software incompatibilities.due to external software incompatibilities.

7. Brand Campaigns and Personalization
  • Algorithmic Personalization: To provide the core platform experience defined in Section 3 §1, the App displays brand campaigns, product directories, and promotional assets that are dynamically aligned with the User’s generated Style DNA. The User acknowledges that without this automated algorithmic tailoring, the provisioning of a relevant aesthetic discovery environment is technically impossible.

  • Data Aggregation and Reporting: As set out in Section 3 §2, any measurement of campaign interaction metrics (including impressions, clicks, or saves) is processed strictly using aggregated, metadata-level statistical structures. No individual tracking profiles or raw behavioural datasets are transmitted to external brand partners.

  • Hyperlink and External Platform Disclaimer: Brand campaigns and reward notifications contain deep-links, web URLs, or redirection pathways to external, third-party e-commerce platforms and digital applications operated by our brand partners. Chameleonne GmbH exercises absolutely no legal control over the design, content, security protocols, cookie tracking frameworks, or data processing practices of these external destinations.

  • Exclusion of Endorsement and Liability: The integration or personalization of a brand campaign within the App does not constitute an endorsement, warranty, or legal representation of the safety, availability, legal compliance, or quality of the third-party products or services advertised. Chameleonne GmbH is expressly not responsible or liable for any content, consumer transactions, financial damage, malicious software scripts, or data security breaches occurring on external third-party websites.

8. Acceptable Use and Rules of Conduct

You agree that you will not use the App to upload or distribute content, or engage in conduct, that:

  • Is unlawful, defamatory, abusive, discriminatory, or harassing;

  • Infringes third-party copyrights, trademarks, or personal rights;

  • Contains malware, unauthorized scripts, or seeks to disrupt the technical integrity of the App;

  • Impersonates any real individual or entity;

  • Utilizes the App for unauthorized commercial, automated, or scraping operations.

9. Content Moderation, Account Actions, and DSA Appeals
  • Moderation System: We utilize automated filtering tools combined with human review and community reporting mechanisms to identify violations of these Terms or our Community Guidelines. Content failing to meet safety thresholds will be blocked automatically.

  • Sanctions: We reserve the right to remove non-compliant content, temporarily restrict account features, or permanently suspend/terminate user accounts in cases of serious, repeated, or systemic violations.

  • Statement of Reasons & Appeals (DSA Compliance): If we restrict your content or account, we will notify you via in-app banner and provide the specific reasons for our decision, unless prohibited by law. You have the right to appeal any moderation decision within six (6) months of notification by contacting our internal complaint system at: support@unscripted.style.

10. Legal Guarantee of Conformity (EU Law)

If you are a consumer residing within the European Union, you benefit from the statutory legal guarantee of conformity for digital products and services under EU Directive (EU) 2019/770 (as implemented in Germany under §§ 327 ff. BGB). We warrant that the App will conform to its functional descriptions during the term of this contract.

11. Intellectual Property

All rights, title, and interest in and to the App (excluding User Content)—including software code, design layouts, UI elements, text, and proprietary algorithms—remain exclusively with Chameleonne GmbH. Third-party brand names, logos, and promotional assets remain the intellectual property of their respective owners.

12. Limitation of Liability
  • Statutory Liability: Chameleonne GmbH is liable without limitation for damages resulting from injury to life, body, or health caused by our breach of duty, as well as for damages caused intentionally or by gross negligence (grobe Fahrlässigkeit).

  • Cardinals Duties: In cases of slight negligence (leichte Fahrlässigkeit), we shall only be liable for the breach of an essential contractual obligation (a "cardinal duty" or Kardinalpflicht, the fulfillment of which is critical to the proper execution of the contract). In such events, our liability is strictly limited to damages that were typical and foreseeable at the time of entering into this contract.

  • AI Disclaimers: AI-generated fashion descriptions, tags, and automated style maps are provided purely for entertainment and conversational purposes. We do not guarantee the analytical accuracy, factual precision, or completeness of AI-generated tags.

  • Platform Availability: We strive for continuous platform availability but assume no liability for temporary server interruptions, maintenance downtimes, or failures caused by external third-party infrastructure (such as Google Play Services, Apple App Store, or OpenAI API outages).

  • Strict Liability Cap: Any strict liability (verschuldensunabhängige Haftung) for technical defects existing at the time of entering into this contract under § 536a para. 1 BGB is expressly excluded.

13. Governing Law and Dispute Resolution
  • Governing Law: These Terms and the contractual relationship between us are governed by the laws of the Federal Republic of Germany. If you are an EU consumer, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of your local consumer protection laws.

  • Jurisdiction: If you are a commercial entity, the courts of Berlin, Germany, shall have exclusive jurisdiction. For EU consumers, legal proceedings may be brought either before the competent courts of Berlin, Germany, or before the courts of the consumer’s place of residence.

  • Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

14. Changes to These Terms

We reserve the right to amend these Terms. In the event of changes, we will notify you inside the App or via your registered login path at least six (6) weeks before the modifications take effect. For changes that alter our primary contractual obligations or significantly impact your rights, we will request your explicit consent through an in-app interactive confirmation mechanism. For minor editorial or legally required adjustments, your continued use of the App following the 6-week notice period without written objection shall constitute acceptance of the updated terms, provided we explicitly inform you of this legal consequence in our notification.

15. Contact and Corporate Details

Chameleonne GmbH c/o Villa Klassik GmbH, Knesebeckstraße 30, 10623 Berlin, Germany

Email: support@unscripted.style

Managing Director: Celine Leibfried

Registration Court: Amtsgericht Charlottenburg, HRB 249025 B

Last Updated: May 2026

GENERAL TERMS AND CONDITIONS (AGB)

1. Scope, Parties, and Incorporation

These General Terms and Conditions ("Terms") govern the use of the (Un)scripted mobile application (the "App"), which is owned and operated by Chameleonne GmbH, Knesebeckstraße 30, 10623 Berlin, Germany, registered in the commercial register of the local court (Amtsgericht) of Charlottenburg under HRB 249025 B ("we", "us", "our").

By registering an account and actively checking the box to accept these Terms during the signup process, you ("User", "you") enter into a legally binding contract with us based on these Terms. If you do not agree to these Terms, you are not authorized to create an account or use the App.

2. Eligibility and Account Creation
  • Age Requirement: You must be at least 16 years old to create an account and use the App. If you are under 16, use of the App is strictly prohibited.

  • Registration: Account creation requires authentication via third-party providers (Apple ID or Google Account). We do not store or process your third-party passwords. Your credentials remain securely with the respective provider.

  • Account Responsibility: You are required to provide accurate, non-infringing information (such as your username). You are solely responsible for maintaining the confidentiality of your login status and for all activities that occur under your account.

3. Scope of Services
  • Scope of Services and Core Functionality The subject matter of this contract is the provision of a personalized fashion, aesthetic discovery, and style-matching platform. The primary contractual obligation of Unscripted is to generate an individualized style profile ("Style DNA") for the User based on their interactions, uploaded outfits, and preferences, and to utilize this profile to match and recommend relevant fashion brands, products, and campaigns. The User explicitly acknowledges that the provision of the service is technically impossible without this automated personalization and profiling, and that these elements constitute the core, non-severable components of the primary service owed under this contract.

  • Financing Model and Campaign Performance Metrics The use of the application is entirely free of charge for the consumer. The platform is financed by cooperating fashion brands that pay a fee to host curated campaigns and catalog directories within the app. To measure the operational performance of these campaigns and maintain the economic viability of the platform, Unscripted records user interaction data (such as clicks and impressions) on brand-related content. This data is processed internally and exclusively converted into fully anonymized and aggregated performance metrics before being reported to our brand partners. At no point do brand partners receive raw user records, individual profiles, or personal identifiers; any technical capability to trace these metrics back to an identifiable individual is permanently and entirely excluded.

  • Term and Termination This user contract is entered into for an indefinite period. The User may terminate this contractual agreement at any time, immediately and without providing reasons, by utilizing the "Delete Account" function natively located within the application settings. Upon account deletion, all personal data associated with the User will be immediately and permanently deleted or irreversibly anonymized from our production databases, unless statutory data retention obligations apply.

4. User-Generated Content and Licensing
  • Ownership: You retain full ownership of all photos, text, and other materials you upload to the App ("User Content").

  • User Warranties: You represent and warrant that you own or have obtained all necessary licenses, rights, and consents to publish the User Content, and that your content does not infringe upon any third-party intellectual property rights, privacy rights, or violate applicable laws or our Community Guidelines.

  • Grant of License: For the sole purpose of operating, provisioning, and optimizing the App’s services, you grant Chameleonne GmbH a non-exclusive, royalty-free, worldwide, sub-licensable, and transferable license to store, host, display, reproduce, modify, and process your User Content. This explicitly includes the right to transmit your photos to our automated AI analysis tools as described in Section 5.

  • Data Protection: We do not sell your personal photos or content to third parties. Upon the deletion of your account, your User Content will be deleted or irreversibly anonymized within the timeframes set out in our Privacy Policy, unless legal retention obligations apply.

5. Automated AI Style Analysis and Content Moderation
  • Core Functionality Processing: To provide you with your digital style map and aesthetic tags, the App transmits uploaded photos to our third-party AI service provider, OpenAI, LLC, based in the United States. OpenAI processes the images to extract style attributes and return descriptive metadata to your profile. By uploading images to the App, you direct this processing as a core component of the contractual services.

  • Automated Content Screening: To protect the community, every uploaded photo is programmatically screened prior to publication via OpenAI’s content moderation API to detect and block illegal content, nudity, hate speech, violence, or severe harassment.

  • Data Safeguards: International data transfers to OpenAI are secured through standard data protection clauses and strict contractual agreements guaranteeing that uploaded user images are utilized solely for real-time analysis and are not used by the provider to train underlying models. For details, please consult our Privacy Policy.

6. Sponsored Threads and Brand Rewards
  • Eligibility Criteria: Participating brand partners may sponsor specific community threads within the App. If a User uploads an outfit photo to an explicitly marked sponsored thread, and the App's third-party automated system successfully processes the image and generates AI style tags ("Eligible Post"), the User becomes eligible to receive a single promotional reward or discount coupon ("Coupon") provided by the sponsoring brand, subject to maximum campaign stocks.

  • Technical Execution & In-App Delivery: Upon successful verification of an Eligible Post, the Coupon code and a link to the brand's target website will be delivered to the User natively via an automated in-app system notification. The User explicitly acknowledges that this native notification is an inherent functional component of the interactive thread interface and serves the sole purpose of contractual execution

  • Disclaimer of Mandatory Issuance (Technical Availability):Disclaimer of Mandatory Issuance (Technical Availability): Hitting the criteria for an Eligible Post merely creates an opportunity to receive a Coupon; it does not guarantee that a Coupon will be successfully issued or received 100% of the time. Subject to the liability provisions in Section 12, Chameleonne GmbH does not warrant or guarantee an uninterrupted, real-time, or error-free automated distribution process. Due to inherent technical limitations, API data transmission latencies, algorithmic tagging delays, backend server malfunctions, or sudden exhaustion of a brand's localized campaign inventory pool, a Coupon may fail to generate or distribute. The User acknowledges and agrees that they have no legal claim, enforceable right, or actionable entitlement to the delivery, issuance, or subsequent replacement of any Coupon.

  • Third-Party Relationship & Exclusion of Liability: Any Coupon distributed via a sponsored thread is issued, backed, and honored exclusively by the respective third-party brand partner. Redemption of the Coupon establishes a direct contractual relationship solely between the User and the brand partner, governed entirely by the brand's independent terms of service, expiration rules, and product exclusions.

  • Fulfillment & Functionality Risk: Subject to the liability provisions set out in Section 12, Chameleonne GmbH assumes no responsibility or warranty for the brand partner's ultimate fulfillment of the promotion. We are not responsible or legally liable if a brand partner refuses to honor a distributed Coupon, modifies its redemption parameters retroactively, files for insolvency, provides non-functional hyperlinks, or if the individual code fails to work on the brand’s e-commerce store due to external software incompatibilities.due to external software incompatibilities.

7. Brand Campaigns and Personalization
  • Algorithmic Personalization: To provide the core platform experience defined in Section 3 §1, the App displays brand campaigns, product directories, and promotional assets that are dynamically aligned with the User’s generated Style DNA. The User acknowledges that without this automated algorithmic tailoring, the provisioning of a relevant aesthetic discovery environment is technically impossible.

  • Data Aggregation and Reporting: As set out in Section 3 §2, any measurement of campaign interaction metrics (including impressions, clicks, or saves) is processed strictly using aggregated, metadata-level statistical structures. No individual tracking profiles or raw behavioural datasets are transmitted to external brand partners.

  • Hyperlink and External Platform Disclaimer: Brand campaigns and reward notifications contain deep-links, web URLs, or redirection pathways to external, third-party e-commerce platforms and digital applications operated by our brand partners. Chameleonne GmbH exercises absolutely no legal control over the design, content, security protocols, cookie tracking frameworks, or data processing practices of these external destinations.

  • Exclusion of Endorsement and Liability: The integration or personalization of a brand campaign within the App does not constitute an endorsement, warranty, or legal representation of the safety, availability, legal compliance, or quality of the third-party products or services advertised. Chameleonne GmbH is expressly not responsible or liable for any content, consumer transactions, financial damage, malicious software scripts, or data security breaches occurring on external third-party websites.

8. Acceptable Use and Rules of Conduct

You agree that you will not use the App to upload or distribute content, or engage in conduct, that:

  • Is unlawful, defamatory, abusive, discriminatory, or harassing;

  • Infringes third-party copyrights, trademarks, or personal rights;

  • Contains malware, unauthorized scripts, or seeks to disrupt the technical integrity of the App;

  • Impersonates any real individual or entity;

  • Utilizes the App for unauthorized commercial, automated, or scraping operations.

9. Content Moderation, Account Actions, and DSA Appeals
  • Moderation System: We utilize automated filtering tools combined with human review and community reporting mechanisms to identify violations of these Terms or our Community Guidelines. Content failing to meet safety thresholds will be blocked automatically.

  • Sanctions: We reserve the right to remove non-compliant content, temporarily restrict account features, or permanently suspend/terminate user accounts in cases of serious, repeated, or systemic violations.

  • Statement of Reasons & Appeals (DSA Compliance): If we restrict your content or account, we will notify you via in-app banner and provide the specific reasons for our decision, unless prohibited by law. You have the right to appeal any moderation decision within six (6) months of notification by contacting our internal complaint system at: support@unscripted.style.

10. Legal Guarantee of Conformity (EU Law)

If you are a consumer residing within the European Union, you benefit from the statutory legal guarantee of conformity for digital products and services under EU Directive (EU) 2019/770 (as implemented in Germany under §§ 327 ff. BGB). We warrant that the App will conform to its functional descriptions during the term of this contract.

11. Intellectual Property

All rights, title, and interest in and to the App (excluding User Content)—including software code, design layouts, UI elements, text, and proprietary algorithms—remain exclusively with Chameleonne GmbH. Third-party brand names, logos, and promotional assets remain the intellectual property of their respective owners.

12. Limitation of Liability
  • Statutory Liability: Chameleonne GmbH is liable without limitation for damages resulting from injury to life, body, or health caused by our breach of duty, as well as for damages caused intentionally or by gross negligence (grobe Fahrlässigkeit).

  • Cardinals Duties: In cases of slight negligence (leichte Fahrlässigkeit), we shall only be liable for the breach of an essential contractual obligation (a "cardinal duty" or Kardinalpflicht, the fulfillment of which is critical to the proper execution of the contract). In such events, our liability is strictly limited to damages that were typical and foreseeable at the time of entering into this contract.

  • AI Disclaimers: AI-generated fashion descriptions, tags, and automated style maps are provided purely for entertainment and conversational purposes. We do not guarantee the analytical accuracy, factual precision, or completeness of AI-generated tags.

  • Platform Availability: We strive for continuous platform availability but assume no liability for temporary server interruptions, maintenance downtimes, or failures caused by external third-party infrastructure (such as Google Play Services, Apple App Store, or OpenAI API outages).

  • Strict Liability Cap: Any strict liability (verschuldensunabhängige Haftung) for technical defects existing at the time of entering into this contract under § 536a para. 1 BGB is expressly excluded.

13. Governing Law and Dispute Resolution
  • Governing Law: These Terms and the contractual relationship between us are governed by the laws of the Federal Republic of Germany. If you are an EU consumer, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of your local consumer protection laws.

  • Jurisdiction: If you are a commercial entity, the courts of Berlin, Germany, shall have exclusive jurisdiction. For EU consumers, legal proceedings may be brought either before the competent courts of Berlin, Germany, or before the courts of the consumer’s place of residence.

  • Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr. We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

14. Changes to These Terms

We reserve the right to amend these Terms. In the event of changes, we will notify you inside the App or via your registered login path at least six (6) weeks before the modifications take effect. For changes that alter our primary contractual obligations or significantly impact your rights, we will request your explicit consent through an in-app interactive confirmation mechanism. For minor editorial or legally required adjustments, your continued use of the App following the 6-week notice period without written objection shall constitute acceptance of the updated terms, provided we explicitly inform you of this legal consequence in our notification.


15 Contact and Corporate Details

Chameleonne GmbH c/o Villa Klassik GmbH, Knesebeckstraße 30, 10623 Berlin, Germany

Email: support@unscripted.style

Managing Director: Celine Leibfried

Registration Court: Amtsgericht Charlottenburg, HRB 249025 B
VAT ID: DE359599470